SHIPPING POLICY

We aim to deliver your order quickly, safely, and with complete transparency throughout the process.

1. ORDER PROCESSING

• Orders are processed within 1–3 business days
• Orders are not processed on Sundays or public holidays

2. DELIVERY TIMELINE

Estimated delivery timelines may vary based on your location:

• Metro cities: 3–5 business days
• Other locations: 5–8 business days

3. SHIPPING CHARGES

• Free shipping on orders above ₹____
• Standard shipping charges apply below this amount

4. ORDER TRACKING

Once your order has been shipped:

• You will receive a tracking link via SMS or email
• You can monitor real-time delivery updates

5. DELIVERY DELAYS

While we strive to meet timelines, delays may occasionally occur due to:

• Weather conditions
• Logistics or courier-related issues
• High demand or peak periods

6. INCORRECT ADDRESS

• Please ensure all shipping details are accurate at checkout
• VSTRN is not responsible for failed deliveries due to incorrect or incomplete addresses

7. LOST OR STOLEN PACKAGES

If your package is marked as delivered but not received:

• Contact us immediately
• We will coordinate with the courier partner to investigate